Rubbish Questions!... Literally.

Try our FAQ below or call our friendly team on 0131 449 9275

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AVAILABILITY:

We’re free to answer calls and emails!

Opening Hours:
4 Castle Crescent East
Calder EH53 0QR

Email:

info@yourjunk.scot

Phone:

0131 235 2465
Mon – Fri ( 7am – 7pm )
Saturday ( 7am – Noon )

WRITE TO US:

Your Junk
4 Castle Crescent
East Calder
EH53 0QR

Questions we usually get asked…

What do you do?

We get rid of waste that’s too large or difficult to fit in a regular bin. We can take rubbish that fits in a bin, but it’s probably easier just to drop that in the bin.

If you’re thinking of hiring a skip to get rid of your junk – then think again! We’re cheaper than a skip hire most of the time, so it’s definitely work getting in touch and speaking to us!

Do I need to supply parking?

We will need to be able to park within a reasonable distance to the waste to avoid extra charges. 

If parking charges are required, these will be passed on.

We cannot park in dangerous location or where we would be causing an obstruction to other road users or pedestrians, including red routes.

What if there is more waste that I expected?

Our service is completely flexible. This means we’re happy to take more or less on the day. Our team will always confirm at the start the size of the job and the cost of clearance. At this stage, we can either work to a budget or clear the whole lot. If there is less than you thought, we will also reduce the cost down appropriately.

Do the prices shown online include VAT?

All prices shown online and in our quotes exclude VAT.

To work out a price inclusive of VAT (20%), multiply the price shown by 1.2 to reach the final total.

How do you charge?

We charge by volume – for example how much space has been taken up in the truck. However, if your materials are particularly heavy – for example, it is soil or rubble – we charge based on weight.

How much notice do you require?

We ask you to give us as much notice as possible and, most of the time, we can complete you collection at the time most convenient to you. If you need a job completed urgently, we can often arrange a collection within 24 hours.

How much waste can your trucks hold?

Our trucks can carry 16 cubic yards of waste. This is the same size as 4×4 yards skips or 2×8 yards skips.

What equipment do your team use?

Our teams use shovels, brooms, dust sheets, rubble bags, buckets, wheel barrows and a sack barrow, as appropriate.

Is your team uniformed?

Yes. Our teams are supplied with safety boots and branded clothing. A spare set is always in the truck so they are clean and presentable for the next collection.

What do you do with our waste?

Most waste is recycled or reused. The items are sorted and disposed of in a way that is least damaging to the environment. We give items to charity shops, or it is taken to specialist recycling facilities.

How much notice for you require?

Same day uplifts available

Why use our service instead of a skip?

Our service is much more convenient & less time consuming than using a skip service.

Can you do a collection even if it's outside of normal working hours?

Yes, we can cater to your schedule and provide time slots outside of normal operating hours.