Your Junk Privacy Policy

Last updated May 2024

Our contact details 

Name: Your Junk

Address: 5 South Charlotte Street, Edinburgh, EH2 4AN

Phone Number:  0131 449 9275

E-mail: info@yourjunk.scot

The type of personal information we collect

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, email address, contact number and address)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • So that we can book your appointment in successfully.
  • So that we can keep in contact for customer relations.

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Paid advertising campaigns which require you to fill in a contact form.

We use the information that you have given us in order to contact you and book in your appointments

We share this information with nobody.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

Your consent. You are able to remove your consent at any time. You can do this by contacting Graham on 0131 449 9275.

We have a contractual obligation.

How we store your personal information

Your information is securely stored. 

We keep your name, email address, address and contact number for an indefinite period. We will then dispose of your information by deleting it from our system.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@yourjunk.scot or 0131 449 9275 if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@yourjunk.scot or 0131 449 9275.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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